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Q How can I place an order with your factory?
A Placing an order with us is simple. You can contact our sales team via phone or email. After our sales team confirmed the details of your requests, we will send you the sales confirmation to go ahead. We'll guide you through the process and ensure a smooth ordering experience.
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Q What is your lead time for order fulfillment?
A Our lead time varies depending on the product and order quantity. We strive to fulfill orders promptly while maintaining the quality our customers expect. For specific lead time information, please get in touch with our Todly sales team.
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Q How do you ensure worker safety?
A Worker safety is a core value in Todly team. We strictly adhere to all safety regulations and provide our employees with comprehensive training. Our facilities are designed with safety in mind, and we continuously update our protocols to ensure a secure working environment.
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Q Can you accommodate custom orders?
A Certainly! Todly Electric offers custom manufacturing solutions tailored to your unique requirements on ventilation or window automation. Our team of experts will work closely with you to bring your vision to life. Contact us to discuss your custom order needs.
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Q What is your production capacity?
A Todly Electric has a robust production capacity of 100,000pcs electric window openers per month. This allows us to fulfill both small and large orders efficiently, ensuring timely delivery without compromising on quality.
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Q Are you environmentally conscious in your operations?
A Yes, we are committed to environmentally friendly practices. We implement sustainable manufacturing processes, and is compliance with ISO14001 standard, to minimize our ecological footprint and contribute to a greener future.
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Q Can I visit the factory to see the production process?
A Absolutely! We welcome visits from our clients and partners. Witness firsthand the state-of-the-art facilities and advanced technologies we use to create our products. To schedule a visit, please contact our customer service team (Cell/WhatsApp: +8618262984908), and they will be happy to assist you. We will be happy to arrange pickup at Shanghai / Wuxi / Changzhou airport.
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Q What quality control measures do you have in place?
A Quality is our top priority. We have a rigorous quality control process that begins from the raw material sourcing stage and continues throughout the manufacturing process. Our dedicated quality control team ensures that every product leaving our factory meets the highest standards of excellence.
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Q What products do you manufacture?
A Todly Electric specializes in manufacturing window openers. Our product range includes manual vent openers, electric window openers (including chain window openers, spindle window openers, sliding window openers), electric linear actuators, and control systems. Our electric window openers are widely used on natural ventilation, smoke control, heat removal, and window automation: skylights, hopper windows and hung windows, vents, greenhouse windows. Our team of skilled professionals is dedicated to crafting high-quality products that meet the diverse needs of our clients.
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Q Where is your factory located?
A Todly Electric is located in #6 Xiajiang Road, Henglin Town, Changzhou city, Jiangsu Province, China. Our factory is around 2.5 hours' drive from Shanghai. We're proud to operate from this strategic location, which allows us to efficiently serve our customers both locally and internationally.
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Q What voltage is a linear actuator?
A Understanding voltage requirements
Todly linear actuators are 12V units with the exception of a few 24V options. All the power supplies we offer are only rated for 12V / 24V depends on your applications.
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Q Do linear actuators push and pull?
A A linear actuator is a machine component that is designed to convert rotational motion from an electric motor into linear motion. These components are typically used for straight push / pull movements, although they can also be used for lifting and tilting.
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Q How do you sync two linear actuators?
A Position sensors are used for synchronizing Todly electric linear actuators.
To obtain the synchronization of two electric linear actuators, it is possible to equip them with position sensors. These will provide feedback to the control box, which will adjust the speed of each device to operate the synchronized movement.
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Q What determines the speed of an actuator?
A Speed is primarily dependent on the linear drive mechanism: The limiting factor of a linear actuator's speed capability is typically the drive mechanism.
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Q How does a linear actuator know when to stop?
A Limit switches are electronic devices that define the ends of a linear actuator's stroke. Upon reaching either end of its stroke, the rod makes contact with the limit switch, which instantly turns off power to the motor, thus stopping the rod from traveling further and potentially damaging something.
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Q What is the stroke of a electric linear actuator?
A Stroke is the distance between the fully extended actuator and the fully retracted actuator – the maximum length of movement that the actuator can operate. Below is the picture showing the stroke of Todly linear actuator. 
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Q What type of mountings are available for Linear Actuators?
A A linear actuator can be mounted using an end swing pin, front flange mount or side flange mount. Special mountings can be designed to suit applications. Todly electric actuators can also be mounted in any orientation.
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Q What are the applications for an electric linear actuator?
A Electric linear actuators find a wide range of applications in various industries and everyday systems due to their ability to provide controlled linear motion. Some of the key applications for electric linear actuators include:
A. Home Automation: Electric linear actuators are used in smart homes to automate the movement of objects like motorized curtains, blinds, and windows, as well as adjustable furniture like TV lifts and height-adjustable desks.
B. Greenhouses and Agriculture: Linear actuators are used in agricultural equipment and greenhouses to automate the movement of vents, shades, and irrigation systems.
C. Ventilation and HVAC Systems: Electric linear actuators are used in ventilation systems to control air dampers and louvers, regulating airflow in buildings.
D. Security and Access Control: Linear actuators are used in security systems for automated gates, barriers, and access control mechanisms.
E. Medical Devices: Electric linear actuators are found in medical equipment like hospital beds, patient lifts, dental chairs, and adjustable examination tables, providing comfort and ease of operation.
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Q How do I choose an electric linear actuator?
A To choose the right electric linear actuator for windows, you must consider your window size, type and weight. Then Todly team will give you the professional suggestion on automatic window solutions.
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Q What is a linear actuator?
A A linear actuator is a mechanical device used to convert rotational motion into linear motion. It is designed to move an object in a straight line along a specific path. Todly linear actuators are commonly used in various applications across different industries, such as windows, smart home, furniture (like recliners, sofas).
